Privacy Policy

Privacy Policy

Effective Date: 2025

Insight (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding that information.

Who We Are

Our website address is: https://www.iinn.com.

Personal Information We Collect

We collect the following types of personal information:

  1. Contact Information: Name, email address, phone number, and other details provided via forms on our website or through interactions with our services.
  2. Comments: When visitors leave comments, we collect the data entered into the registration form. Additionally, an anonymized string (hash) of your email address may be sent to the Gravatar service to verify usage. After comment approval, your profile picture may be visible in the context of your comment.
  3. Media: If you upload images, ensure they do not contain embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images.
  4. Analytics Data: Information about your interaction with our website, including IP address, browser type, and pages visited.
  5. Embedded Content: Articles on our site may include embedded content (e.g., videos, images, articles). These third-party websites may collect data, use cookies, embed tracking, and monitor interactions with their content.

How We Use Your Personal Information

Your personal information is used for the following purposes:

  • To Provide Services: Scheduling appointments, responding to inquiries, and processing service requests.
  • Communication: Sending updates about appointments, services, and promotional information (only with your consent).
  • Improving Services: Analyzing website usage to enhance user experience and functionality.
  • Legal Compliance: Ensuring adherence to regulatory requirements and protecting against misuse or fraud.

Who We Share Your Personal Information With

We may share your personal information as follows:

  1. Service Providers: We may share your information with trusted third-party vendors who help us provide our services (e.g., hosting providers, analytics platforms). These parties are bound by confidentiality agreements and only use your data for specified purposes.
  2. Legal Requirements: When required by law, regulation, or court order, we may disclose your information to authorities.
  3. Embedded Content Providers: If you interact with embedded content (e.g., videos from third-party sites), those sites may collect and process your data independently.

Note: We do not share SMS consent information with third parties for marketing purposes.

Consent for Text Messaging

By providing your phone number, you consent to receive text messages from Insight regarding appointments, services, or inquiries. Messaging frequency may vary.

  • Opting Out: To stop receiving messages, reply STOP.
  • Assistance: Text HELP or visit our website at https://www.iinn.com.
  • Message Rates: Message and data rates may apply.

Your consent for text messaging will not be shared with third parties for marketing purposes.

How Long We Retain Your Data

  • Registered Users: For users who register on our site, we retain the personal information provided in their user profile indefinitely unless deletion is requested.
  • Comments: If you leave comments, the data and metadata are retained indefinitely.
  • Retention Requests: You can request an exported file of your personal data or its deletion. However, certain data may be retained to meet legal, administrative, or security obligations.

Your Rights Over Your Data

You have the following rights:

  • Access: Request a copy of the personal data we hold.
  • Correction: Request updates or corrections to inaccurate data.
  • Deletion: Request the deletion of personal data, subject to legal and regulatory requirements.
  • Withdraw Consent: Opt out of receiving communications by updating preferences or contacting us.

How We Protect Your Data

We implement industry-standard measures to protect your data, including:

  • Data encryption during transmission.
  • Secure storage mechanisms.
  • Access control policies to limit data access to authorized personnel only.

Data Breach Procedures

In the event of a data breach, we will:

  • Notify affected users promptly.
  • Investigate and mitigate the breach to prevent recurrence.
  • Cooperate with authorities as required.

Third Parties We Receive Data From

We may receive data from third-party analytics and embedded content providers to improve our services and user experience.

Automated Decision-Making and Profiling

We do not use automated decision-making processes or profiling with user data.

Industry Regulatory Disclosure Requirements

We comply with all relevant industry regulations, including HIPAA, to ensure the privacy and security of your information.